← Pantora Legal

Privacy Policy — Pantora

Last updated: July 13, 2026

1. What Pantora is

Pantora is a social prediction game that uses virtual coins. Coins may be purchased with real money through the App Store or Google Play, but they have no monetary value, cannot be withdrawn, converted to money, or transferred, and have no value outside the app. Pantora is not a gambling app.

2. Data we collect

Account: email address and password. Passwords are never stored in readable form — only as a secure cryptographic hash. If you sign up with Apple, we may receive a private relay address instead of your real email.
Profile: username, country, date of birth (for age verification), and optionally: profile photo, full name, gender.
In-app activity: your votes (prediction, choice, amount, time), cash-outs, coin balance and points, follows/followers, profile visits, notifications, and terms acceptance.
Technical: basic request logs created when the app communicates with our servers (such as IP address, device type, and timestamps), used only for security, abuse prevention, and troubleshooting, and kept for a short period. When you create an account, our infrastructure provider (Cloudflare) checks which country your connection comes from so we can enforce regional availability (legitimate interest); we receive and keep only the country result of that check — never your IP address.
Crash reports: if the app crashes or hits an error, a technical report (device model, OS version, and what the app was doing at that moment) may be sent to our crash-reporting service (Sentry) so we can find and fix the problem. Crash reports are not used for advertising.
Payments: coin purchases are processed solely by the Apple App Store or Google Play. We do not receive or store your card or payment details; these are handled by the respective store under its own policy.
We do not collect: precise location, contacts, device files, or data from other apps. The app contains no ads and no third-party advertising or analytics trackers, we never sell or share your data for commercial purposes, and we do not use your data for advertising or for automated decisions that have legal effects on you.

3. What other users can see — IMPORTANT

Pantora is a social app. The following are visible to all users: your username, avatar and country; your coin balance, points, rank and stats; your full voting history (which prediction, which side, what amount) and virtual-coin transactions; who you follow and who follows you; recent visitors to a profile; and your appearance in "recent votes" lists and leaderboards.

Your profile includes a visibility setting that hides your activity tabs (votes and transactions) from other users' profile view. Note that even with it enabled, your votes still appear in prediction-level activity such as a prediction's "recent votes" feed. If you prefer not to be identifiable, do not use your real name or a recognizable photo.

4. Where data is stored

Data is stored on Supabase, on servers located in the European Union (Ireland). The Expo service is used for app updates. Resend delivers our emails (account emails and, only with your consent, marketing emails), sending from infrastructure in the European Union (Ireland). Cloudflare hosts our website (pantora.app), performs the sign-up country check described in section 2, and, like any website host, briefly processes the IP addresses of visits — including when you open a link from one of our emails. Sentry receives technical crash reports so we can fix errors (see section 2). These providers act as data processors on our behalf; where a provider processes limited data outside the EU/EEA, it does so under EU-approved safeguards such as standard contractual clauses or an adequacy framework. Apple and Google process your purchases as independent controllers under their own privacy policies.

5. Legal basis (GDPR)

(a) Contract performance — operating your account and the game; (b) consent — for optional items such as a profile photo, which you can withdraw at any time by removing the item; (c) legitimate interest — security, abuse prevention, game integrity; (d) legal obligation — where we must retain or disclose data under applicable law.

6. Retention and deletion

Data is kept while your account exists. You can delete your account at any time inside the app (Settings → Delete account). Deletion permanently removes your profile, bets, transactions, follows and notifications. Residual copies may remain in our routine encrypted backups for a short period (up to 30 days) before they are overwritten automatically, and we may keep minimal records where necessary to prevent abuse or to comply with the law.

7. Your rights

Under the GDPR you have the rights of access, rectification, erasure, restriction, portability and objection, and the right to withdraw consent at any time. Contact the email in section 10. You may also lodge a complaint with the Greek Data Protection Authority (www.dpa.gr) or with your local supervisory authority.

8. Age limit

The app is intended for users aged 18 or older. We collect a date of birth at sign-up and block users under 18. We do not knowingly collect data from minors; if we become aware of such an account, it will be deleted.

9. Changes

If this policy changes, you will be notified inside the app before the changes take effect.

10. Contact — Data Controller

Pantora, operated by Emmanouil Pantouvakis (data controller)
Heraklion, Crete, Greece (postal code 71500)
support@pantora.app
+1 (787) 476-3102